CORPORATE GOVERNANCE SCORECARD 2025

CITEM Submission | citem.gov.ph/corporate-governance

GRP/ITEM QUESTION CITEM COMPLIANCE ANS REFERENCE LINK / SUPPORTING DOCUMENTS
I. STAKEHOLDER RELATIONSHIP
I, 1.a Does the GOCC disclose a policy that: Stipulates the existence and scope of its effort to address customer's welfare?
Section 52 of the CITEM's Manual of Corporate Governance (Recognizing the Stakeholders and Nature of their Interests) identified its various stakeholders as follows:
Government SMEs General Public Partner government agencies and other external agencies Private Corporations having similar nature of business as CITEM
Section 55 of the manual also stated CITEM's policies on dealings with its customers as follows:
CITEM should operate a highly effective and efficient organization, focused on meeting customer objectives with the aim of providing services which give fair value and consistent quality, reliability, and safety in return for the price paid for the same. CITEM should implement policies of continual improvement, of both processes and skills of the staff, to take best advantage of advances in all aspect of society in order to ensure that it continues to add value to its customer's businesses. CITEM should have a clear and strong line of communication which allows them to respond quickly and efficiently to customer and market requirements, and to the government for the customers to receive consistent service in order to successfully and consistently deliver what CITEM is mandated to do.
Y CITEM Manual of Corporate Governance, Section 52 and 55, page 15 Corporate Governance Manual (page 15)
I, 1.b Does the GOCC disclose a policy that: Elaborates its efforts to interact with the communities in which they operate?
CITEM's policy on interacting with the communities around it can be found in the following sections of CITEM's Manual of Corporate Governance:
Section 47. Corporate Social Responsibility. As an integral part of the National Government, GOCCs are inherently mandated to be socially responsible, to act and operate as good corporate citizens. (page 14) Section 49. Relationship with Stakeholders, of the revised CITEM's Manual of Corporate Governance stated its policy on interacting with its stakeholders. It was also mentioned that the Governing Board of CITEM shall recognize and perform its obligations towards the National Government, together with the employees, suppliers, customers, and other stakeholders, and to communities in which it operates. (page 14)
Y CITEM Manual of Corporate Governance, Section 47 and 49, page 14
Corporate Governance Manual (page 14)
I, 1.c Does the GOCC disclose a policy that: Ensure that its value chain is environmentally friendly or is consistent with promoting sustainable development? Section 48, Environment, of the CITEM's Manual of Corporate Governance under 'Corporate Social Responsibility' stated that, to wit:
"In the course of the operations of CITEM, it should identify opportunities to reduce consumption of energy, water and other natural resources. CITEM should also strive to re-use and recycle where possible and dispose of non-recyclable items responsibly, thereby minimizing our impact on the environment, in doing so, by adopting simple, environmentally friendly initiatives, CITEM will raise awareness among the community".
Y CITEM Manual of Corporate Governance, Section 48, page 14.
Corporate Governance Manual (page 14)
I, 2.a Does the GOCC disclose the activities that it has undertaken to implement the abovementioned policies? (Customer health and safety) CITEM's Signature Event for food sector, the IFEX Philippines, was held on 22-24 May 2025 at the World Trade Center Metro Manila. During the event, visitors are advised to take necessary precautions to safeguard their health in public. They were also encouraged to be mindful of their surroundings and personal belongings as they move through the different booths and sections of the trade fair. A medical team was available at the Satellie Clinic at the venue's main lobby to assist stakeholders with health concerns/emergencies. Likewise, CITEM EXCOM and MANCOM members were onsite to assist VIPs, special guests and visitors throughout the event.

On the other hand, CITEM's Signature Event for Home, fashion and lifestyle sectors, the Manila FAME 2025 was held on 16-18 October 2025 at the World Trade Center Metro Manila (WTCMM). During the event proper, the CITEM EXCOM and MANCOM members were required to be present at all times to assist VIPs/special guests and welcome visitors during the Opening Ceremony and VIP tour. Everyone was required to familiarize themselves with the event’s activities and be prepared to answer inquiries from trade buyers, visitors, exhibitors, guests, and public viewers. The assigned employees with flu-like symptoms were also required to wear face masks and observe proper hygiene at the venue. Likewise, a satellite clinic was provided for the employees and other stakeholders for first aid/health concerns. Everyone was reminded to stay hydrated and be alert to hazards as well as report spills, tripping hazards, or malfunctioning equipment. Moreover, Senior Citizens and Persons with disabilities (PWDs) were also provided with priority/special registration lane during the event proper.

The above protocols help ensure customer health and safety during CITEM-organized Signature Events.
Y 2025 Signature Events: Show Rules and Protocols
I, 2.b Does the GOCC disclose the activities that it has undertaken to implement the abovementioned policies? (Interaction with the communities) CITEM donated the amount of P5,000.00 to support the Gintong Landas Project 2025 of Create a Job Disable Association, Inc. which provides assistive and mobility devices to individuals with disabilities to enhance their quality of life. Through this project, CITEM contributed to the achievement of the UN’s Sustainable Development Goal on Good health and Well-being.

CITEM likewise donated the amount of Php 5,000.00 to support the Alay Kapwa Campaign of Caritas Manila, Inc. which aims to provide emergency relief assistance to the victims of natural disasters. Through this project, CITEM contributed to the achievement of the UN’s Sustainable Development Goals on No Poverty, Zero Hunger, as well as Climate Action.

Likewise, CITEM also made donations of Php 5,000.00 to support the ICanServe Foundation, Inc. which aims to promote and conduct breast cancer control programs. Through this project, CITEM contributed to the achievement of the UN’s Sustainable Development Goal on Good health and Well-being.

Details of CITEM's FY2025 CSR activities are available in the agency’s website.
Y CITEM CSR Activities 2025
I, 2.c Does the GOCC disclose the activities that it has undertaken to implement the abovementioned policies? (Environmentally-friendly value chain) Incorporating Sustainability and SDG Goals in CITEM PAPs. From 22-24 May 2025, CITEM implemented the Sustainability Solutions Exchange (SSX) as a feature event of International Food Exhibition Philippines (IFEX Philippines). SSX has three main components: the Exhibition, Conference, and the Pitching Sessions held within tFEX Philippines at the World Trade Center Metro Manila, Pasay City. The Conference carried the theme “Green Innovations: Navigating Sustainability Solutions to Future-Proof the Food Industry” and ran at the Philippine Trade Training Center, featuring panel sessions led by local and international experts under Business and Consumer Tracks. The exhibition hosted 60 SSX exhibitors, including AA Global OPC, a producer of plant-based food products; EkoFuture, a maker of eco-friendly straws; and ARKA Inc., an agriculture platform, drawing strong buyer and consumer interest. The Department of Science and Technology-Philippine Council for Industry, Energy and Emerging Technology Research and Development (DOST-PCIEERD) supported CITEM during the pitching sessions, providing a dynamic space for innovative solutions to challenges in sustainability, agriculture, and retail.

SSX is the country’s first platform promoting sustainable practices, resources, and technology to the world’s essential industries. SSX is in the service of MSMEs across various export sectors that seek to start or continue their journey toward a circular economy, supporting the country’s commitment to the Sustainable Development Goals (SDGs).

To date, CITEM is maintaining the website (www.sustainability.ph) which is the online community platform for SSX. It promotes products, services and an exchange of ideas on sustainable consumption and production. The website features a diverse range of stories about sustainable technologies, interventions and practices that seek to engage businesses and consumers to start or continue their journey towards sustainability. Some articles uploaded in CY2025 in the SSX website are as follows:
  1. Learning the curve of sustainability: CITEM explores Taiwan’s SDG-driven industries (posted: October 7, 2025);
  2. CITEM Market Sensing Mission to Taiwan to strengthen PH SDG competency (posted August 22, 2025);
  3. EU, PH push for green solutions in food industry at Sustainability Solutions Exchange 2025 (posted August 22, 2025);
  4. SSX Conference yields strategies for circular PH food industry (Posted: June 19, 2025)


SSX is also a hub for business, partnerships, and networking. This helps empower CITEM stakeholders by becoming a sustainability partner or enabler.

Implementing Energy Conservation Measures Agency-Wide. CITEM also strived to reduce consumption of energy thru observance of the following energy conservation measures:
  1. Air conditioning systems - follow standard operating hours, setting of air-con thermostat, preventive maintenance, conversion to inverter type units.
  2. Lighting systems - follow standard operating hours, Lights/Lamps at Modular desks, Use of LED lights/lamps.
  3. Other Furniture/Fixtures/Equipment - Observe proper use of refrigerators and water devices.
  4. Fuel - Government vehicles intended for Official Use, Observance of speed limit, Perform BLOWBAGETS before operating, preventive maintenance.
Y Sustainability Solutions Exchange (SSX)

Some articles uploaded in the SSX website in CY2025:
  1. Learning the curve of sustainability: CITEM explores Taiwan’s SDG-driven industries
  2. CITEM Market Sensing Mission to Taiwan to strengthen PH SDG competency
  3. EU, PH push for green solutions in food industry at Sustainability Solutions Exchange 2025
  4. SSX Conference yields strategies for circular PH food industry
I, 3 Does the GOCC have a separate corporate social responsibility (CSR) report/section or sustainability report/section? CITEM has a CSR report uploaded on the agency's website.

Likewise, CITEM is maintaining the website www.sustainability.ph which is the online community platform for Sustainability Solutions Exchange (SSX). It promotes products, services and an exchange of ideas on sustainable consumption and production. The website features a diverse range of stories about sustainable technologies, interventions and practices that seek to engage businesses and consumers to start or continue their journey towards sustainability.. Some articles uploaded in CY2025 in the SSX website are as follows:
  1. Learning the curve of sustainability: CITEM explores Taiwan’s SDG-driven industries (posted: October 7, 2025);
  2. CITEM Market Sensing Mission to Taiwan to strengthen PH SDG competency (posted August 22, 2025);
  3. EU, PH push for green solutions in food industry at Sustainability Solutions Exchange 2025 (posted August 22, 2025);
  4. SSX Conference yields strategies for circular PH food industry (Posted: June 19, 2025)
Y CITEM CSR Activities 2025

Sustainability Solutions Exchange (SSX)

Some articles uploaded in the SSX website in CY2025:
  1. Learning the curve of sustainability: CITEM explores Taiwan’s SDG-driven industries
  2. CITEM Market Sensing Mission to Taiwan to strengthen PH SDG competency
  3. EU, PH push for green solutions in food industry at Sustainability Solutions Exchange 2025
  4. SSX Conference yields strategies for circular PH food industry
I, 4 Where stakeholder interests are protected by law, stakeholders should have the opportunity to obtain effective redress for violation of their rights. Does the GOCC provide contact details via the company's website or Annual Report which stakeholders (e.g. customers, suppliers, general public etc.) can use to voice their concerns and/or complaints for possible violation of their rights? CITEM has contact details dedicated for complaints/concerns: CITEM-Citizen-Charter 2025.pdf, p. 31

Feedback and Redress Mechanisms:

To promote transparency and constant improvement, CITEM encourages stakeholders to express their feedback, concerns, complaints, and suggestions through the following channels, as indicated in the Citizen’s Charter at CITEM’s official website:
  • Talking to the Public Assistance and Complaints Desk (PACD) Officer at the CITEM Lobby
  • Filling out the Feedback Form available at the CITEM Information Desk and dropping it in the Suggestion Box located at the lobby
  • Contacting CITEM through phone at +(63 2) 8831-2201; through fax no. 8832-3965; or via e-mail at info@citem.com.ph
Y CITEM-Citizen-Charter 2025 , p. 31
I, 5.a Performance-enhancing mechanisms for employee participation should be permitted to develop. Does the GOCC explicitly mention the health, safety and welfare policy for its employees?
CITEM's policy on employee health, welfare and safety is available in the following:
Employees' Manual/Handbook (pages 16-17) Revised-Manual of Corporate Governance:Section 39, page 13. Tralning and Development for CITEM Employees. Section 40. Health and Safety, page13 - CITEM shall have development discussions and structured training programs for personal and professional development for CITEM employees.
Section 40. Health and Safety, page13
CITEM should aim to ensure a safe and healthy working environment for all its employees, outside contractors and visitors. It should comply with all relevant local legislation or regulation, and best practice guidelines recommended by national health safety authorities. Every CITEM employees should be informed regarding the policies and practices of the GOCC in order to maintain a healthy, safe and enjoyable environment.
Y Employee-Handbook/Manual, pages 16-17
CITEM Manual of Corporate Governance, VII. Section 39. Health and Safety, page 13. Section 40. Health and Safety, page 13.
I, 5.b Does the GOCC publish data relating to health, safety and welfare of its employees? CITEM implemented several programs related to health, safety and welfare of its employees which are available in the following documents:
  1. Wellness Programs CY 2025
  2. CITEM Clinic Report on Clinic Transactions and Health Programs/Activities CY2025
  3. Health and Safety Reminders


The CITEM Clinic also reported on the number of clinic transactions in 2025, which includes the following cases, among others:
  1. Epigastric pain
  2. Sore throat
  3. Insect bites
  4. Skin infection
  5. Eye swelling
  6. Muscle pain
Y CITEM Wellness Programs CY 2025
CITEM Clinic Report 2025
I, 5.c Does the GOCC have training and development programs for its employees? CITEM has a list of Training Programs attended by CITEM Employees in 2025. The list includes objectives/brief description of the training programs. Y Training Programs CY 2025
I, 5.d Does the GOCC publish data on training and development programs? Data on training and development programs for CITEM employees are available in the document 'Training Programs CY 2025. Data includes training/program title, number of participants per program, average hours per training held and sex-disaggregated data. Y Training Programs CY 2025
I, 6.a Stakeholders including individual employee and their representative bodies, should be able to freely communicate their concerns about illegal or unethical practices to the board and their rights should not be compromised for doing this. Does the GOCC have procedures for complaints by employees concerning illegal (including corruption) and unethical behavior? CITEM 's Revised Whistleblowing Policy encourages each employee to speak up when there is an issue or concerns that affects work or accomplishments. It promotes an environment of open communication between employees and all levels of management; to ask questions and report concerns. It is the obligation of everyone to speak up or report about a known or suspected violation to protect the Agency.

Whistleblowers may report such acts or omissions that are illegal, unethical, violate good governance principles, against public policy and morals, promote unsound and unhealthy business practices, violate CITEM’s policies, procedures, rules and regulations, or are grossly disadvantageous to CITEM and/or the Government. A Whistleblowing Report (WR) shall be in writing, which contains sufficient facts with basis. Reporting can be submitted through the following reporting portals:
  1. GCG Whistleblowing Web Portal;
  2. Alternative Reporting Channel (i. Face to Face Meetings with CITEM Officials, Officers, and Employees/ or GCG Officials; ii. E-mail; iii. Phone, among others.)


Under the said policy, it shall treat all reports, including the identity of the whistleblower/person concerned and the respondent, in an utmost confidential and sensitive manner. Each issue or report will be handled or investigated promptly, consistently, and appropriately. CITEM will observe due process where the respondent will be given the chance to hear and explain his/her side within 15 days from receipt thereof. Personnel who initiate a report may be updated on the actions taken, to the extent allowed by law. Details of the said policy is available in the CITEM website.
Y Revised Whistleblowing Policy
I, 6.b Does the GOCC have procedures to protect an employee/person who reveals illegal/unethical behavior from retaliation? CITEM's Revised Whistleblowing Policy encourages each employee to speak up when there is an issue or concerns that affects work or accomplishments. Under the said policy, it shall treat all reports, including the identity of the whistleblower/person concerned and the respondent, in an utmost confidential and sensitive manner.

The procedures to protect the whistleblower Against Retaliation are included in the said policy:(page 3, Section 8)
  1. Retaliation actions a whistleblower or any personnel for any report will be taken cognizance of by the CITEM Integrity Monitoring Committee if the report is made in good faith. The GCG may further extend all possible assistance to the whistleblower under the law and given the circumstances.
  2. Any person covered by this Policy who retaliates, intimidates, harasses, or undertakes may adverse actions against a whistleblower or any person who, in good faith, has cooperated in the investigation of the whistleblowing report, shall be subject to disciplinary action.
  3. CITEM shall not tolerate any retaliatory acts against a whistleblower who submits a whistleblowing report in good faith.
  4. A whistleblower shall be protected against retaliation, intimidation, harassment, or other adverse actions for submitting a whistleblowing report in accordance with this Policy. A whistleblower who believes that he/she is the subject of any form of retaliation, intimidation, harassment, or other adverse actions as a result of his/her whistleblowing report should immediately report the same as a violation of and in accordance with this Policy.
  5. Such retaliation, intimidation, harassment, or other adverse action may include:
    1. Discrimination or harassing in the workplace;
    2. Demotion;
    3. Reduction in salary or benefits;
    4. Termination of contract;
    5. Evident bias in performance evaluation; or
    6. Any act of threats that adversely affect the rights and interest of the whistleblower.
Y Revised Whistleblowing Policy, page 3
II. DISCLOSURE AND TRANSPARENCY
II, 7.a Does the GOCC's website disclose the following item:
Corporate objectives
CITEM's corporate objectives are available in CITEM website as well as in page 2 of CITEM's 2025 Performance Scorecard and Strategy Map. Y CITEM Website: Vision/Mission
2025 Performance Scorecard, page 2
II, 7.b Does the GOCC's website disclose the following item:
Financial performance indicators
CITEM's Financial strategic measures are available in CITEM website – pages 4 to 5 of CITEM's 2025 Performance Scorecard as follows:
SM6 - CRR; SM7 - Budget Utilization Rate (BUR) SM7a – Obligations Subsidy BUR; SM7b - Disbursements Subsidy BUR; and SM7c – Corporate Funds BUR
Y 2025 Performance Scorecard and Strategy Map, page 4
II, 7.c Does the GOCC's website disclose the following item:
Non-financial performance indicators
CITEM's non- financial strategic measures are available in pages 3-6 of CITEM's 2025 Performance Scorecard as follows:
  1. Number of Companies Participating in Export Promotion Activities;
  2. No. of Trade Buyers attending Export Promotion Events;
  3. Increase PR Values;
  4. Implementation of the Board-approved Marketing Plan;
  5. Percentage of Satisfied Customers;
  6. Percentage of Completion of the ISSP;
  7. Improve Processes to Quality Management System;
  8. Percentage of Employees with Required Competencies Met; and
  9. Development and Implementation of Disaster Risk Reduction and Management (DRRM) Plan
Y 2025 Performance Scorecard, page 3
II, 7.d Does the GOCC's website disclose the following item:
Details of whistle-blowing policy
CITEM 's Revised Whistleblowing Policy encourages each employee to speak up when there is an issue or concerns that affects work or accomplishments. It promotes an environment of open communication between employees and all levels of management; to ask questions and report concerns. It is the obligation of everyone to speak up or report about a known or suspected violation to protect the Agency.

Under the said policy, it shall treat all reports, including the identity of the whistleblower/person concerned and the respondent, in an utmost confidential and sensitive manner. Each issue or report will be handled or investigated promptly, consistently, and appropriately. CITEM will observe due process where the respondent will be given the chance to hear and explain his/her side within 15 days from receipt thereof. Personnel who initiate a report may be updated on the actions taken, to the extent allowed by law.

Said policy is available in the CITEM website.
Y Revised Whistleblowing Policy
II, 7.e Does the GOCC's website disclose the following items: Biographical details (at least age, qualifications, date of first appointment, relevant experience, and any other directorships of listed companies) of directors/commissioners Biographical Details of CITEM Board of Governors are available in the CITEM Website. Y CITEM Board of Governors-Executive Profile
II, 7.f Does the GOCC's website disclose the following items: Training and/or continuing education program attended by each director/commissioner CITEM Executive Director Leah Pulido Ocampo attended the following in Training / workshops in FY 2025:
  1. 92nd UFI Global Congress held on 18 - 22 November 2025 in Hong Kong.
  2. Green Innovators Programme Design Study Mission held on 7-17 September 2025 in London, United Kingdom
Y Training and/or continuing education programme attended

CITEM BOG Training_Continuing education attended FY2025
II, 8 Are the annual reports downloadable from the GOCC's website?      
II, 9 Does the GOCC's website contain a statement confirming the company's full compliance with the code of corporate governance and where there is non-compliance, identify and explain reasons for each such issue? CITEM’s website contains a statement confirming the agency’s full compliance with the Code of Corporate Governance. Y CITEM Website - Statement of Full Compliance with the Code of Corporate Governance
II, 10.a Are the audited annual financial report/statement uploaded on the website within 60 days upon receipt from COA?      
II, 10.b Is the annual report released within 90 days from release of audited financial report?      
II, 10.c Is the true and fairness/fair representation of the annual financial statement/reports affirmed by the board of directors/commissioners and/or the relevant officers of the company?      
III. BOARD RESPONSIBILITY
III, 11.a Has the Board of Directors reviewed the vision and mission/ strategy in the last financial year? YES

The Board of Directors formally reviewed and approved the CITEM Vision and Mission/strategy for FY 2025

Reference:
  1. Excerpt from the Minutes of the Meeting of the CITEM Board held on 15 November 2024.
  2. 2025 Performance Scorecard and Strategy Map
YES Excerpt from The BM Strategy Map

2025 Performance Scorecard and Strategy Map
III, 11.b Does the Board of Directors monitor/oversee the implementation of the corporate strategy? YES

  1. 2025 Performance Scorecard and Strategy Map
  2. Sec. 14 of the Revised Manual of Corporate Governance
  3. Statement of the Role of the Board in Corporate Strategy on the website
  4. Excerpt from the Minutes of the Meeting of the CITEM Board held on 15 November 2024
YES
  1. 2025 Performance Scorecard and Strategy Map
  2. Sec. 14 of the Revised Manual of Corporate Governance
  3. Statement of the Role of the Board in Corporate Strategy on the website
  4. Excerpt from the Minutes of the Meeting of the CITEM Board held on 15 November 2024
III, 12 Did the GOCC achieve 90% in the PES?      
III, 13.a Are the details of the code of ethics or conduct disclosed? YES

References:
Section 1-12 Code of Conduct and Ethical Standards of CITEM Officials and Employees
YES Code of Conduct
III, 13.b Does the GOCC disclose that all Directors/Commissioners, senior management and employees are required to comply with the code? YES

References:
Section 1 Code of Conduct and Ethical Standards of CITEM Officials and Employees
YES Code of Conduct
III, 13.c Does the company disclose how it implements and monitors compliance with the code of ethics or conduct? YES

References:
  1. CITEM Code of Conduct uploaded in the CITEM Website for transparency and guidance of all employees
  2. New Employees' Orientation
YES Code of Conduct

New Employees' Orientation
III, 14 Does the Board appoint a Nomination Compensation / Remuneration Committee? YES

Nominations and Combined Committee was approved on Aug. 15, 2025
  1. Office of the President
    Erwin D. Sta. Ana - Undersecretary
    Alternate Representative
  2. Department of Agriculture
    Francisco Pe Tiu Laurel, Jr - Secretary
    Ex-Officio
  3. Center for International Trade Expositions and Missions
    Romleah Juliet Pulido Ocampo
    Appointive Member
YES Secretary's Certificate
III, 15 Did the Nomination Compensation/Remuneration Committee meet at least twice during the year? NO

The Nominations and Combined Committee was later approved on August 15, 2025
NO  
III, 16 If yes, is the report of the Nomination Compensation/Remuneration Committee publicly disclosed? NO

The Nominations and Combined Committee was later approved on August 15, 2025
NO  
III, 17 Does the Board appoint an Audit Committee? YES

The Audit and Risk Management Committee was approved on Aug. 15, 2025
  1. Government Service Insurance System
    Jose Arnulfo A. Veloso - President and General Manager
    Ex-Officio
  2. Department of Science and Technology
    Dr. Renato U. Solidum, Jr - Secretary
    Ex-Officio
  3. Department of Tourism
    Ma. Esperanza Christina Garcia Frasco – Secretary
    Ex-Officio
YES Secretary's Certificate
III, 18 If yes, is the report of the Audit Committee publicly disclosed? NO

The Audit and Risk Management Committee was later approved on August 15, 2025
NO  
III, 19 Does at least one member of the Audit Committee have an audit, accounting or finance background (qualification or experience)? YES

Jose Arnulfo A. Veloso is the President and General Manager of the Government Service Insurance System (GSIS). He has extensive experience in banking, finance, investment management, and corporate governance, having previously served as President and CEO of the Philippine National Bank (PNB). His professional background includes financial management, capital markets, and institutional investment, which provides strong expertise relevant to audit, accounting, and financial oversight functions.
YES Jose Arnulfo A. Veloso CITEM Board Appointment
III, 20 Did the Audit Committee meet at least four times during the year? NO

The Audit and Risk Management Committee was later approved on August 15, 2025
NO  
III, 21 Does the Board appoint a Risk Management Committee? YES

The Audit and Risk Management Committee was approved on Aug. 15, 2025
  1. Government Service Insurance System
    Jose Arnulfo A. Veloso - President and General Manager
    Ex-Officio
  2. Department of Science and Technology
    Dr. Renato U. Solidum, Jr - Secretary
    Ex-Officio
  3. Department of Tourism
    Ma. Esperanza Christina Garcia Frasco - Secretary
    Ex-Officio
YES Secretary's Certificate
III, 22 If yes, is the report on Risk Management Committee publicly disclosed? NO

The Audit and Risk Management Committee was later approved on August 15, 2025
NO  
III, 23 Does at least one member of the Risk Management Committee have a background in finance and investments? YES

Jose Arnulfo A. Veloso is the President and General Manager of the Government Service Insurance System (GSIS). He has extensive experience in banking, finance, investment management, and corporate governance, having previously served as President and CEO of the Philippine National Bank (PNB). His professional background includes financial management, capital markets, and institutional investment, which provides strong expertise relevant to audit, accounting, and financial oversight functions.
YES Jose Arnulfo A. Veloso CITEM Board Appointment
III, 24.a Are the Board of Directors meetings scheduled at the beginning of the year? (end of Q1) YES

The 2025 Board Calendar has not been presented. However, each board meeting in 2025 was communicated to the board and included in the agenda/board papers.
YES CITEM Board of Governors Regular Board Meetings
III, 24.b Does the Board of Directors meet at least monthly? NO

Did not meet the requirement.

It is the policy of the board that meetings shall be held on a quarterly basis or 4x a year.
NO  
III, 24.c Did the Board of Directors meet on at least 75% on their scheduled meetings? YES

In 2025, although there were 7 meetings conducted, it did not meet and follow the scheduled Board meeting.

References:
Board Meeting Policy and Actual meeting and attendance
YES CITEM Board of Governors Regular Board Meetings
III, 24.d Has each of the directors/commissioners attended at least 90% of all the board meetings held during the year? YES

Reference:
Board Meeting Policy and Actual meeting and attendance 2025
YES CITEM Board of Governors Regular Board Meetings
III, 24.e Did the Board of Directors meet separately at least once during the year without the President/CEO present? YES

Meeting without the CEO was held on March 18, 2025

Reference:
Board Meeting Policy and Actual Meeting and Attendance 2025
YES CITEM Board of Governors Regular Board Meetings
III, 25.a Does the GOCC have a policy that stipulates board papers for Board of Directors/Commissioners meetings be provided to the Board at least three (3) working days in advance of the board meeting? YES

Board must be provided with board papers for the upcoming meeting at least 3 working days in advance indicated under the CITEM Board of Governors Regular Board Meetings' policy.

References:
  1. Section 6 (b), Article IV of the Rules on the Conduct of CITEM Board of Governors Meeting, page 6
  2. Board Meeting Policy and Actual Attendance
YES

Section 6 (b) of the Rules on the Conduct of CITEM Board of Governors Meeting

Board Meeting Policy and Actual Attendance

III, 25.b Is the Board Secretary trained in legal, accountancy or company secretarial practices? YES

The Board Secretary is a lawyer

Reference:
Personal Profile
YES CITEM Board Secretary Profile
III, 26.a Does the company have a separate internal audit function? YES

The agency’s Internal Audit Service Unit has been working for the agency’s ISO Certification.

References:
  1. CITEM Website Key Officers List
  2. DBM Approved CITEM Organizational Chart
  3. Office Order of the OIC of CITEM's Internal Audit Service
YES
  1. CITEM Website Key Officers List
  2. DBM Approved CITEM Organizational Chart
  3. Office Order of the OIC of CITEM's Internal Audit Service
III, 26.b Does the appointment and removal of the internal auditor require the recommendation of the Audit Committee? YES

References:
Stated in page 2 (no. 5) of the functions of the Audit and Risk Management Committee
YES Committees in the CITEM Board and Appraisal
III, 27.a Does the company disclose the internal control procedures/risk management systems it has in place? YES

The company completely disclosed their internal control procedure/risk management system.

References:
CITEM Risk Management System
YES CITEM Risk Management System
III, 27.b Does the Annual Report disclose that the board of directors/commissioners has conducted a review of the company's material controls (including operational, financial and compliance controls) and risk management systems? Statement of Management's Responsibility
The Board of Governors reviews and approves the financial statements, including the schedules attached therein, and submits the same to the stakeholders and other uses.
YES Statement of Management's Responsibility
III, 27.c Does the company disclose how key risks are managed? YES

The company completely disclosed their internal control procedure/risk management system.

References:
CITEM Risk Management System
YES CITEM Risk Management System
III, 27.d Does the Annual Report contain a statement from the Board of Directors or Audit Committee commenting on the adequacy of the GOCC's internal controls/risk management systems? YES

Reference:
  1. Duties and responsibilities of the committee
  2. Management Representation Letter FY 2025 (CITEM Unaudited FY2025 FS - submitted to COA), pages 4-5
  3. CITEM Risk Management System
YES
  1. Duties
  2. Management Representation Letter FY 2025 (CITEM Unaudited FY2025 FS - submitted to COA)
  3. CITEM Risk Management System
III, 28 Do different persons assume the roles of Chairman and CEO? YES

DTI Secretary or its alternate is the Chairman of the Board, while the Executive Director is an appointive member of the Board.

References:
  1. Key Officers
  2. Sec. 3, EO 989 Board Composition
  3. Sec. 1, EO 75 Reorganization of CITEM Governing Board
YES
  1. Key Officers
  2. Sec. 3, EO 989 Board Composition
  3. Sec. 1, EO 75 Reorganization of CITEM Governing Board
III, 29.a Does the GOCC have orientation programs for new Directors? YES

CITEM, through the Corporate Secretary and the Executive Committee, conducts orientation programs for new Directors.

References:
  1. Sec 66 of the Revised Manual of Corporate Governance
  2. Orientation Program for New Board Members (CITEM website)
  3. Photos of the January 10, 2025 Appreciation Dinner
YES
  1. CITEM Manual of Corporate Governance
  2. Orientation Program for New Board Members (CITEM website)
  3. Photos of the January 10, 2025 Appreciation Dinner
III, 29.b Does the GOCC have a policy that encourages Directors/Commissioners to attend on-going or continuous professional education programs? YES

The company has a policy that encourages directors/commissioners to attend educational programs and they also include the list of training that was attended by the board of directors.
References:
  1. Section 66 of Manual of Corporate Governance of CITEM
  2. HRD Budget 2025 - "CITEM has training budget allocated for CY2025's Leadership Competency Training for CITEM Executive Committee, Management Committee, and Board Members, under LEARNING AND DEVELOPMENT."
YES
  1. Section 66 of CITEM Manual of Corporate Governance
  2. HRD Budget FY 2025
III, 29.c Did all Appointive Directors attend at least 1 training for the calendar year? CITEM Executive Director Leah Pulido Ocampo attended the following in Training / workshops in FY 2025:
  1. 92nd UFI Global Congress held on 18 - 22 November 2025 in Hong Kong
  2. Green Innovators Programme Design Study Mission held on 7-17 September 2025 in London, United Kingdom
YES Training and/or continuing education programme attended
CITEM BOG Training and Continuing Education Attended - FY 2025
III, 30.a Is an annual performance assessment conducted of the Board of Directors? YES

References:
Board and Board Committee Assessment for FY2025
YES CITEM Board and Committee Appraisal System
III, 30.b Does the GOCC disclose the process followed in conducting the Board assessment? YES

References:
Board and Board Committee Assessment for FY2025
YES CITEM Board and Committee Appraisal System
III, 30.c Does the GOCC disclose the criteria used in the Board assessment? YES

References:
Board and Board Committee Assessment for FY2025

The Appraisal system shall be conducted annually by the Board Committees, using the following 4 criteria—FINANCIAL, GOVERNANCE, PERFORMANCE, OPERATIONS AND MANAGEMENT.
YES CITEM Board and Committee Appraisal System
III, 31 Is an annual performance assessment conducted of the Board of Directors Committees? YES

References:
Board and Board Committee Assessment for FY2025

CITEM conducted an annual performance assessment of the Board Committees.
YES CITEM Board and Committee Appraisal System
IV. BONUS
IV, 1. Stakeholder Relationship Does the GOCC practice Global Reporting Index (GRI) on its annual reports?      
IV, 2. Timely release of annual financial report Is the audited annual financial report/statement released within 30 days upon receipt from COA?      
V. PENALTY
V, 1. Responsibilities of the Board Are there members of the Board of Directors who hold more than five (5) positions in GOCCs and PLCs?      
V, 2. Responsibilities of the Board Is there non-compliance with Good Governance Conditions? Note: Validation of Compliance to Good Governance Conditions for FY 2025 is ongoing. N/A N/A

NOTICE TO THE PUBLIC

The Center for International Trade Expositions and Missions (CITEM) and its officials do not engage in any form of solicitation, whether for charitable donations, civic partnerships, legal participation, or other related activities through individuals or groups claiming association with CITEM. All official business of the agency is coursed exclusively through authorized channels and networks. We strongly advise the public to report these fraudulent activities, communications, or announcements immediately to info@citem.com.ph.

For everyone's guidance. Thank you.